Q: How can I create an account? A: At the top right corner of the homepage, click the new account icon and submit your account request form. Please upload a copy of your Tax EIN certificate. You will receive an account activation email within 24 - 48 hours, once the request has been approved.
Q: Is online ordering the only option? A: If online ordering isn't for you, please call our office and you will be directed to your sales representative to assist you in placing your order. Hours: 8AM - 5PM 626-940-5677
Q: Can you price match? A: Price matching is available through phone orders (some restrictions apply), online price matching is currently unavailable.
Q: Can I access my purchase history/invoice from the website? A: Only online order history can be viewed through the website, all orders prior to that will not reflect through your online account. Your sales representative can send you any previous invoices upon request.
Q: Can I apply my existing credit through the website? A: Unfortunately all existing credits on our system must be redeemed through a sale rep manually. But If the customer places their orders online, they are able to access their credits by using their LA Cash. If for any reason, LA Cash has not been adjusted in the system, please contact your sales representative for more information.
Q: What payment method do you accept? A: We accept VISA, MasterCard, Discover for credit card payments. (May incur a 3% handling fee where applicable)
Q: Do you accept PayPal? A: Unfortunately, we currently do not accept PayPal.
Q: Do you accept Behalf? A: Yes, you may select Behalf as a payment option and send to
Q: Do you accept Chase QuickPay? A: Yes, you may select Behalf as a payment option and send to email@example.com.
Q: Do you accept wire transfer/bank deposit? A: Yes, we accept wire transfer to Chase, Bank of America, and Wells Fargo. Please call (626)-940-5677 or e-mail firstname.lastname@example.org for more information.
Q: Do you accept check? A: Yes, check is accepted.